AUTHORIZED CITIZEN FACTORY SERVICE CENTER
Hurley Roberts Service Company
Citizen Watch Repair
Our Lobby Is Closed
We are working hard to serve you however due to Covid, our lobby is now closed.
Hurley Roberts Service Co. is your Authorized Citizen Factory Service Center. We are the ones in your Citizen Watch warranty book. We service Citizen Watches and sell genuine Citizen Watch bands and straps.
At Hurley Roberts Service Company we have been specializing in Citizen Watches since 1983. We focus our work exclusively on the Citizen Watch brand of watches.
We are a small business, owned and operated by the same family for decades. We hold dear the same values you do: hard work, done honestly for folks who we consider to be our friends, not just our customers.
All the work we do at Hurley Roberts Service Co. is warrantied for one full year, parts and labor. While we do test each watch before it leaves our facility, watches do fail from time to time. If you have any issues related to the work we did, send the watch back to us. We will resolve the issue and get your watch back to you as quickly as possible.
Our goal at Hurley Roberts Service is to make this easy. To that end, we offer free shipping for your watch BOTH ways. Every package is insured and trackable.
Questions, Questions, Questions...
Q. All I need is a battery. Do I need to have my watch "serviced"?
Q. Can I get a quote for repairs before sending in the watch?
Q. Why did I pay for my watch band order if you don't have it in stock?
Q. I want to get my Citizen Watch serviced. How does this work?
Q. Shipping Your Watch: How do you ensure I get it back safely?
Q. How do I keep my watch running properly?
A Guide to Charging and Recharging Eco-Drive Watches
Hurley Roberts Service Co. has been my "Go To" service for my Blue Angels Watch for almost two decades. They are thorough, efficient, dependable, and a delight to deal with. Their prices are also reasonable. I wouldn't willingly choose another service company.
-Willis March 27, 2019 from BBB.org
Awesome vendor. I was looking for a discontinued Citizen watch band, they didn't have it in stock but manage to order it from the manufacturer and ship it in record time. Kept me informed at all times. I will definitely keep them in my list of watch parts providers. Highly recommended.
-Cesar Jan 14, 2019 from Yelp.com