A rare yet painful experience. Step I: FAMILY & FRIENDS Picture the scene: You have been waiting for your package to arrive. You track your package and you see a delivery scan. The first thing that goes through your mind is that someone stole your package right out of your mailbox! That does happen of course. However we have seen that in most cases someone you know, someone who was just trying to help, took the package in for safe keeping. Family members, neighbors and landl

Here is all you wanted to know about water resistance for your Citizen Watch, taken from CitizenWatch.com Q: How can I make sure my watch remains water resistant? A: Water resistance is not a permanent feature of any timepiece. The rubber or plastic rings, called gaskets, used in sealing your watch do deteriorate over time. These gaskets can experience accelerated deterioration if your timepiece is exposed to salt or chlorinated water, soaps or chemicals. We recommend having

This process can be somewhat confusing, we are here to make it all clear. Visit our home page and click on the green button "Request A Shipping Label" fill out the form and you will receive a free US Mail label to use to send in your watch. Once we receive the watch(es) we will email you confirming receipt 7-12 business days later you will receive another email which will be a binding evaluation and estimate for repair. We will not do any work until you approve the repairs

You’ve been buying stuff on the internet for years. Now you’re looking to send your watch out for service. While both a “typical” e-commerce purchase and sending your timepiece away for service often start with you, your computer and a website, the similarities end there. Many aspects of the process are very different. Let’s clear up any confusion about this process... When you visit a site to make a purchase from say Amazon.com, Walmart.com or just about any other online sto