Updated: Sep 11, 2019
From time to time a customer will call and tell us he has a rubber strap on his watch. He would like a metal bracelet. Can it be done? The answer is: it depends...
Many Citizen Watches do have more than one type of band that fits perfectly. We do our best to show these on our website which has thousands of Citizen Watch parts for sale (with FREE shipping). There are many other watch models where only one band is designed to fit. Having said that, we can often find another genuine Citizen Watch band that will fit your watch perfectly even though it may not be the “official” band for that watch.
Allow me to explain:
Citizen Watch has a huge database of Citizen Watch parts. Each watch has a list of parts, including bands and straps that “go” to that watch. There may be one band, there are often a few. If you search our site and you do not see an option to purchase a different type of band for your watch, we encourage you to send your timepiece into our facility and we will do our utmost to find an appropriate genuine Citizen Watch band for it. Sending in your watch to us for an evaluation will cost you nothing. Shipping is free and the written evaluation is free. We will quote a price for the band and a small labor fee for the install. Once you approve the repair we will install the band and ship it back to you.
Please do not guess which band might fit your watch by browsing through the thousands of parts on our website. Believe it or not, watch bands are tricky things. Several variables come into play to determine which band will fit which watch. True, some are very simple and the only issue at hand is the width of the band. But more often than not, the distance between the pins or pipes and the watch case as well as the size of the hole that those pines / pipes go through can play a major role. The width of appropriate pins can play a major role as well. In addition, many watches require end-pieces which are special links in metal bands that connect the watch to the band.
From time to time folks have tried to guess which band fits their watch. Often this leads to a frustrating trip to their local jewelry store to have the band installed only to be told it won’t fit. In worst case scenarios, the band has come loose and the watch was lost...all because the band really did not fit that watch properly in the first place.
In short, the only way to match your watch to the correct band is by using the case numbers from the back of your watch and searching for your band. If that does not show you the results you seek, contact us or send the watch in for us to evaluate.
If you decide you do not like the band, return it to us for a full refund, no questions asked. This must be done within 60 days and the band must be in perfect, resalable condition.
We look forward to serving you :-)
Hurley Roberts Service Co. Any questions? We’re here to help. Call us at 770.263.8669 or email us at firstname.lastname@example.org